[MULTI] ManageEngine VQManager v6.3.0.6300 Incl. *Keyfilemaker-AGAiN* | 36.44 MB.

Key Features:
Non-Intrusive Real-Time Monitoring
· Proactive, continuous monitoring of the QoS & Bandwidth of the VoIP network
· Real-time display of key information such as Jitter, Latency, Packet loss, Call count, Average call duration, Bandwidth utilization, Alarms, Top talkers etc.
· ITU standard E-Model based MOS calculation
· Drill down of information to minute level of precision
· Different options to import call information using CDR files through FTP access or uploaded via HTTP. Alternatively, the CDR can be sent as a Syslog message too
Alarms and Notifications
· Alarm generation on vital parameters viz., Too many consecutive incomplete calls, ALOC (High or low), Low ASR , High Average Answer delay time and High Voice Bandwidth utilization based on user-defined threshold and severity
· Configurable E-mail alerting
· SNMP trap generation and forwarding to integrate with higher level network management systems
Call Details View
· Overall QoS trend pertaining to call and participants
· Codec details
· Pictorial representation of the call flow plotting all the SIP requests that took place from call start to call end. Will come in handy for debugging error calls
· Call Trace of each and every SIP/RTCP packets transferred in a call
Problem Diagnosis
· Pictorial representation of call flow information to debug call setup issues
· Bandwidth usage graph with split up between voice and non-voice data to help analyze bandwidth congestions
End Point Details View
· Detailed view of call usage trend & QoS Metrics
· Call Metrics such as frequently dialed & received numbers, total active Call duration, Average call duration & ASR
· Call categorization such as incoming, outgoing, unanswered, error, good and poor quality calls
Capture and Display Filtering
· Filtering criteria to capture / monitor call traffic from specific IP Addresses /locations
· Flexible filtering of data based on IP address, SIP URL, phone number and name
Device Support
· Can be used to monitor any device or user-agent that supports SIP and RTP/RTCP
Web-based User Interface
· Provides a web-based user interface for remote access using javascript-enabled standard web browsers such as Microsoft Internet Explorer(6.0 +), Mozilla FireFox (1.5+)

RELEASE NOTES FOR VQMANAGER 6.3 (Build 6300)
New Features

Monitor tab
    * Added a new trend graph 'Call Quality Trend' based on Good, Tolerable and Poor quality calls and time
    * Added a new pie chart 'Call By Status' depicting the Successful, Unanswered, Error and Unmonitored calls
    * Added a new view for Tolerable quality calls along with Good and Poor Quality calls, and provided links for drill down from various places

Calls tab
    * Added a new sub-tab 'Call Report' common to CDR and Sniffing data input options
    * Added a new trend view based on 'Average Call Duration(ACD)' and time
    * Added a new pie chart 'Quality Split' having Good, Tolerable and Poor quality calls
    * Added a new pie chart 'Unsuccessful Calls Split', for viewing top 10 call tear-down reason and status code
    * Added the all call view in the 'Calls Report' sub-tab for quicker reference

CDR data-input
    * Added support for FTP push data feeding option in Cisco Unified Communications Manager(CUCM) via server directory import
    * New data cleanup option added for local CDR files stored in VQManager server box during the 'Server Directory Import
    * New mechanism of importing server's local directory added
    * Added redesigned UI for CDR based call details page for easy data interpretation

Enhancements
    * QoS calculation for Initiator and Participant of a call is added
    * New enhancements added in CUCM 7.0 CMR processing
    * Introduced enhanced algorithm to move stale calls to Unmonitor call category

Licensing
    * For CDR the IP Phone based license alone is applicable. Being non-real time data, the Concurrent calls license based on active calls is not recommended for CDR data-input option.

Modified
    * Call category based column selection in multi-day calls summary view.
    * Modified the Participant name mentioned as 'null'
    * Removed Concurrent calls view from Quick links, it can be accessible at Reports page while choosing Sniffer option

Removed
    * Removed the data input option of parsing Syslog messages
    * At any instance either CDR or Sniffing data input option can be used
    * Removed the links for Unmonitored, Error and Unanswered calls from Call Volume graph in monitor page to avoid data redundancy
    * Removed few alarm profiles(Incomplete Calls, Call SetUp time, Voice Bandwidth Utilization, SIP Error Codes, Concurrent Calls) for CDR data-input option
    * Removed the 'Call Setup time' based pre-built alarm profile
    * Removed the Quick links for 'System Settings' in the Navigation page of Admin Tab

Bug Fixes
    * Issues while parsing CDR with quotes(") has been fixed
    * Fixed few bugs in removing the stale waiting calls
    * Resuming the CDR processing on server restart
    * The values modified in the 'Configuring QoS' metrics will get effected in dial graph threshold
    * Added some enhancement to continue processing of CDR, even if few files in the directory got deleted


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OS: Windows 2000/2003/XP/NT/Vista/7
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