Software Software
Web Help Desk Free v10.1.3.4 MacOSX
Date: 22 May 2011 | Author: golemsonbi | Views: 19    

Web Help Desk Free v10.1.3.4 MacOSX Free & Full Download

Web Help Desk Free v10.1.3.4 MacOSX

Web Help Desk Free 10.1.3.4 Mac OS X | 114MB

Web Help Desk Free offers an industry leading web based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web based technician interface, iPhone web app, customer support web portal, email to ticket conversion, and 2 way email integration.

Features:

Mac OS X Help Desk Software Solution
Web based Client UI Zero Footprint
Customer Service Web Portal
Incident & Problem Management
Email to Ticket Conversion
LDAP / Active Directory Synchronization
Knowledge base Management
Two Way E Mail Correspondence
Service Level Agreement (SLA) Alerts
Reporting Included

Whats New:

Version 10.1.3.4:

Fixes link in e mail message for setting status to Closed to be hidden when specified by the recipients Tech Permission.
Improves compatibility with servers that do not implement the IMAP specification correctly.
Fixes various rendering issues under certain browsers.
Fixes problem preventing single tech Pro licenses from creating more than one session. more...

Requirements:

PPC / Intel, Mac OS X Server 10.4 or later.


Download links:

http://www.filesonic.com/file/1054417891
Or:
http://www.wupload.com/file/1959261


No Password - Single Extraction

Enjoy ! Any problems ? PM me now !


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