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Results for : "AdventNet ManageEngine ServiceDesk Plus Enterprise"
AdventNet ManageEngine ServiceDesk Plus Enterprise 7.5 | 43,1 MB
ServiceDesk Plus is a web-based helpdesk software that helps you manage all your communications from a single point.
It offers an integrated Request management (Trouble Ticketing), Asset management, Purchase order management, Contract Management, Self-Service Portal, and Knowledge Base. ServiceDesk Plus packs all the modules at an affordable price.
* Helpdesk – Create and manage requests from multiple sites, automatic dispatch of requests to appropriate category, subcategory and items using Business Rules, prioritize your request and define the resolution time through Service Level Agreement, assign the request to a request owner or a group, improve the quality of support offered through user satisfaction surveys.
* Self-Service Portal - Enable login for users with Active Directory and Windows synchronization using SSO, provide a knowledge base for the users to search for available solutions and submit their trouble ticket, help the users to check their request status and minimize the incoming call volume from the users.
* Knowledge Base - Create a web-based knowledge-base system which helps technicians in searching the troubleshooting docs for a faster request-resolution. It helps the users to search the answers for their incidents or queries from the self-service portal before raising a request and thus reduces the inflow of incoming requests.
* SLA Management - Define your SLA and set different escalation levels for the SLA violations to meet a proper SLA compliance. This helps in giving the solution to a request within the defined resolution time and improving the customer satisfaction.
* HelpDesk Reports - Get your helpdesk statistics reports based on the Request-status, SLA-violation and many more from the list of default reports or by creating your own custom reports. Get a consolidated view on what is happening with your helpdesk on a single report-view using the New Flash Reports.
It offers an integrated Request management (Trouble Ticketing), Asset management, Purchase order management, Contract Management, Self-Service Portal, and Knowledge Base. ServiceDesk Plus packs all the modules at an affordable price.
* Helpdesk – Create and manage requests from multiple sites, automatic dispatch of requests to appropriate category, subcategory and items using Business Rules, prioritize your request and define the resolution time through Service Level Agreement, assign the request to a request owner or a group, improve the quality of support offered through user satisfaction surveys.
* Self-Service Portal - Enable login for users with Active Directory and Windows synchronization using SSO, provide a knowledge base for the users to search for available solutions and submit their trouble ticket, help the users to check their request status and minimize the incoming call volume from the users.
* Knowledge Base - Create a web-based knowledge-base system which helps technicians in searching the troubleshooting docs for a faster request-resolution. It helps the users to search the answers for their incidents or queries from the self-service portal before raising a request and thus reduces the inflow of incoming requests.
* SLA Management - Define your SLA and set different escalation levels for the SLA violations to meet a proper SLA compliance. This helps in giving the solution to a request within the defined resolution time and improving the customer satisfaction.
* HelpDesk Reports - Get your helpdesk statistics reports based on the Request-status, SLA-violation and many more from the list of default reports or by creating your own custom reports. Get a consolidated view on what is happening with your helpdesk on a single report-view using the New Flash Reports.
Zoho ManageEngine ServiceDesk Plus Enterprise Edition v7.6 | 50.4 MB
ServiceDesk Plus is a complete web-based, ITIL-Ready service desk solution with integrated asset management.It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point.ServiceDesk Plus provides all that you need to have a full-fledged IT help desk and a productive help desk staff.The ITIL Ready Service Management Solution that comes ready for ITIL - Includes Incident Management, Problem Management, Change Management and CMDB.Ready for any enterprise that has implemented or is planning to implement effective and efficient best practices. Includes all features from Standard and Professional editions.
Key Features:-
· Help Desk
· Self-Service Portal
· Knowledge Base
· Service Level Agreements
· IT Asset & Inventory Management
· Software License Tracking
· Purchase Order Tracking
· Contract Management
· Product Catalog
· OpManager Integration
· Help Desk Reports
· Inventory Reports
Zoho ManageEngine SQLDBManager Plus 5.3 (x86/x64) | 41.4/42.2 MB
Zoho ManageEngine SQLDBManager Plus 5.3 (x86/x64) | 41.4/42.2 MB
ManageEngine SQLDBManager Plus is an Microsoft SQL Server availability and performance monitoring software that helps DBAs ensure high availability and performance for their critical database servers. It provides a holistic view of production databases in place and helps database administrators (DBAs) track database usage, help in capacity planning and troubleshoot any performance related issues, ensuring 24x7 uptime.
Zoho ManageEngine SQLDBManager Plus 5.3 (x86/x64) | 41.4/42.2 MB
ManageEngine SQLDBManager Plus is an Microsoft SQL Server availability and performance monitoring software that helps DBAs ensure high availability and performance for their critical database servers. It provides a holistic view of production databases in place and helps database administrators (DBAs) track database usage, help in capacity planning and troubleshoot any performance related issues, ensuring 24x7 uptime.
KTS InfoTech SalesMate Plus Enterprise Edition v3.0.5.0 | 7.55 MB
Manage the day-to-day activities of your Sales at your fingertips using our new generation software Salesmate +, an ultimate, general purpose inexpensive Point Of Sale Software. This Point of Sale package is designed specially for independent, single-store retailers / wholesale shops.
AdventNet ManageEngine OpStor 6.1 | 23,6 MB
OpStor is a multi-vendor storage area networks SAN and network attached storage NAS monitoring tool for storage devices like Storage Arrays, Fabric Switches, Tape Libraries, Host servers and Host Bus Adapters cards from leading vendors like EMC, HP, IBM, Cisco, Brocade, DELL, ADIC, SUN, QLogic, Emulex, JNI and more.
Zoho ManageEngine MSPCenter Plus Central 7.1 | 85,8 MB
MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).
Managing multiple customers leaves MSPs with no time to spare. They need to be twice as productive as any other normal organization. But their productivity takes a hit when they deploy multiple tools which don't integrate well. MSP Center Plus addresses this problem by offering all the high-end remote monitoring and management functions, helpdesk , and service automation features in a single integrated software.
AdventNet ManageEngine VQManager v6.2
Win App | 37mb | Rs
Win App | 37mb | Rs
ManageEngine® VQManager is a web-based, 24x7 real-time QoS monitoring tool for VoIP networks. It monitors any VoIP equipment that supports SIP, H.323, Cisco SCCP (Skinny) and RTP/RTCP. VQManager aids in troubleshooting VoIP calls for failures and quality deterioration. For thresholds crossed, alarms are generated by the system to notify administrators who can then drill-down on the alarms to isolate problem cause. Over 25 comprehensive built-in reports and user-configurable reports allow for a complete analysis & optimization of your VoIP infrastructure.
Many organizations that have gone in for quick VoIP deployments are taken aback with the voice quality experience as compared to their traditional voice communication services. With VQManager, VoIP quality issues or failures are easily diagnosed and corrective measures taken swiftly. Also, a constant watch on the VoIP QoS metrics and traffic patterns over time enables optimal capacity planning thus preventing any chances of VoIP call quality degradation.
Features:
Live VoIP QoS Monitoring with MOS scores, Alarms & Notifications, Call QoS detail views with Call flow information, Endpoint specific QoS summaries, Comprehensive history reporting.
Many organizations that have gone in for quick VoIP deployments are taken aback with the voice quality experience as compared to their traditional voice communication services. With VQManager, VoIP quality issues or failures are easily diagnosed and corrective measures taken swiftly. Also, a constant watch on the VoIP QoS metrics and traffic patterns over time enables optimal capacity planning thus preventing any chances of VoIP call quality degradation.
Features:
Live VoIP QoS Monitoring with MOS scores, Alarms & Notifications, Call QoS detail views with Call flow information, Endpoint specific QoS summaries, Comprehensive history reporting.
AdventNet ManageEngine PasswordManager Pro 5.4.5403 | 27,2 MB
PasswordManager Pro (PMP) is a web-based Password Management Solution for enterprises to control the access to shared administrative passwords of any enterprise resource such as servers, databases, network devices, applications etc and the passwords of Application-to-Application accounts, called Service Accounts, which are used by applications internally without human intervention.
PMP enables IT managers to enforce standard password management practices such as maintaining a central repository of all passwords, usage of strong passwords, automatically changing the sensitive passwords, controlling user access to shared passwords and keep record of all access to passwords across the enterprise.
AdventNet ManageEngine NetFlow Analyzer Pro 7.0.0.2 | 34,8 MB
Cisco NetFlow teknolojisini kullanan bu yazılım ile Cisco LAN ve WAN sistemleri üzerinde akan trafik hakkında çok detaylı, anlamlı, işlenmiş görsel raporlar üreten trafik yönetim yazılımıdır.
ManageEngine NetFlow Analyzer is a web-based bandwidth monitoring tool that gathers NetFlow™ statistics from Cisco devices to provide in-depth analysis of network traffic and bandwidth usage. It helps administrators understand the impact of application traffic on network performance and determine which applications consume excessive bandwidth. Using this information, administrators can take corrective measures to improve network performance and proactively manage bandwidth availability.
Zoho ManageEngine NetFlowAnalyzer 9.5 Professional Plus (x86/x64) | 61.1/59 MB
Zoho ManageEngine NetFlowAnalyzer 9.5 Professional Plus (x86/x64) | 61.1/59 MB
ManageEngine NetFlow Analyzer is a web-based bandwidth monitoring tool that collects, correlates, and analyzes NetFlow version 5,7,9 exports to show you what applications are using bandwidth, who is using them, and for how long. View in-depth bandwidth reports across your WAN and LAN without having to deploy expensive hardware probes.
Zoho ManageEngine NetFlowAnalyzer 9.5 Professional Plus (x86/x64) | 61.1/59 MB
ManageEngine NetFlow Analyzer is a web-based bandwidth monitoring tool that collects, correlates, and analyzes NetFlow version 5,7,9 exports to show you what applications are using bandwidth, who is using them, and for how long. View in-depth bandwidth reports across your WAN and LAN without having to deploy expensive hardware probes.
Zoho ManageEngine NetFlowAnalyzer 9.5 Professional Plus (x86/x64) | 61.1/59 MB
ManageEngine NetFlow Analyzer is a web-based bandwidth monitoring tool that collects, correlates, and analyzes NetFlow version 5,7,9 exports to show you what applications are using bandwidth, who is using them, and for how long. View in-depth bandwidth reports across your WAN and LAN without having to deploy expensive hardware probes.